Your Staff Judges Customers in 10 Seconds. Its Killing Your Sales.
A guy i know runs a jewellery shop in Thanjavur. Good location, decent stock, fair prices. But his sales were flat for months. I walked in one afternoon wearin...
Practical business insights for small business owners
A guy i know runs a jewellery shop in Thanjavur. Good location, decent stock, fair prices. But his sales were flat for months. I walked in one afternoon wearin...
A bakery owner i know in Thanjavur showed me something last year that made my stomach drop. During Diwali he ran a 20% off on all sweets. 300+ orders that week....
A hardware store owner in Namakkal showed me his billing records last year. Every single bigticket sale had a discount on it. Every one. I asked him why. "Cust...
A Guy Who Worked Harder Than His Own Staff I was sitting with a hardware store owner in Namakkal last year. The guy opens shop at 7am, closes at 10pm. Seven da...
I was sitting with a bakery owner in Thanjavur last year. The guy hadnt taken a single day off in 14 months. Not one. His wife was upset, his back was gone, and...
Last year i was walking through a market area in Namakkal with a friend who runs a mobile accessories store. His shop was neat, wellstocked, good prices. But th...
I walked into a grocery store in Coimbatore last month. The owner was panicking. Footfall had dropped 30% in 3 weeks after a new supermarket opened two streets...
You quote your price. The customer goes silent. You panic. Within 10 seconds, youre dropping the price. You think the silence means theyre upset. That theyre s...
Every small business owner I meet tells me the same thing: they are working harder than ever but not seeing results. The problem is rarely effort. The problem...